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 {{ :gateway_platform_manual.pptx.pdf |}} {{ :gateway_platform_manual.pptx.pdf |}}
  
-Gateway +
- Manual +
- PAYMENT GATEWAY DASHBOARD +
- FULL MANUAL +
- Admin Area +
-Admin Login Location +
- The admin login page is located at: +
- (Optional Subdomain) yourinstalldomain.com/admin/login/login.php +
- This page is not accessible from the public-facing site for security reasons. You must access it directly to log in as an admin. +
- Account Management +
- Admin accounts are stored in the tc_users database table. +
- Password resets must be performed by either: +
- ● Logging in with another admin account, or +
- ● Manually updating the password directly in the database. +
-  +
-ADMIN +
- User Admin Login Page +
-Top Chart – Last 8 Months of Transactions +
- Displays all transactions from the past 8 months. +
- Sales Goal +
- This goal is based on customizable settings, which  +
-calculate your target as a percentage of monthly net  +
-revenue versus your desired net income over the past 30  +
-days. +
- Current Active Users +
- Represents the number of consumers currently using the  +
-platform. Each new purchase by a user adds them to the  +
-active user count. +
- Today’s Transactions +
- Shows the total gross transaction amount generated in  +
-the last 24 hours. +
- Today’s Profits +
- Calculated based on the percentage of merchant gross  +
-income allocated to the admin. +
- Today’s Visitors +
- Indicates the number of unique users (based on IP  +
-address) who visited the payment pages in the past 24  +
-hours. +
-  +
-ADMIN +
- User Admin Dashboard +
- Top Merchants +
- Displays the top 6 highest-earning merchants based on gross revenue over the past 6 months. +
- Server Load +
- This feature must be configured internally to display the current server load. It’s typically disabled by  +
-default due to potential performance impact but can be integrated using control panel load average  +
-reporting. +
- My Profile +
- Shows recent admin logins for this account, including IP addresses and login timestamps. You can  +
-also update the admin profile image by clicking Edit Profile. +
- My Stats +
- Displays how many times this admin account has logged in, along with the number of failed login  +
-attempts. +
- Top Merchants (Duplicate) +
- Same as the "Top Merchants" section above. +
- Company Activity +
- Provides internal updates or announcements for admins, such as company news. Content can be  +
-edited in /admin/login/dashboard.php. +
-User Account Setup (Merchant, Admin, or Vendor) +
- This section allows you to create new Admin, Merchant, or Vendor accounts and manage their credentials. +
- Creating a New Account +
- 1. Scroll to the bottom of the page and click “Add User” to create a new account. +
- 2. Account Types: +
- ○ Admin – Provides access only to the admin dashboard. You can configure specific permissions (left-side menu  +
-items). +
- ○ Merchant – Grants access to the merchant control panel at: +
- yourdomaininstall.com/cp/ +
- You can enable or disable merchant features and assign merchants to existing merchant groups. +
- ○ Vendor – A vendor is a reseller that manages multiple merchants. Vendors can log in to /admin/ and access only  +
-the merchants or sites assigned to them. +
- Monetra 9+ Integration +
- ● If using Monetra 9+, enter the Profile ID in the designated field. +
- ● You can find available Profile IDs by clicking "See Profile IDs" on the page. +
-  +
-ADMIN +
- User Admin Dashboard: User Lookup / Support +
-  +
-● Make sure each account is connected to only one Monetra Profile ID. +
- ● To assign the appropriate sites to a profile, use CTRL + Click in the site selection area while adding or editing the account. +
- Account Details to Enter +
- ● Username and Password +
- ○ Password must be unique, with at least 7 characters, including 1 number and 1 special character (e.g.,  +
-!@#$%^&*). +
- ● Full Name, Email, and ZIP Code (optional) +
- ● Profile Image (optional; can also be uploaded or edited later) +
- Permissions and Site Access +
- ● Admin Permissions: +
- When creating an admin, you can define which sections they can access using checkboxes for each menu item. +
- ● Merchant Access Control: +
- You can assign merchants to existing merchant groups. This links their login to all sites associated with that merchant. +
-  +
-ADMIN +
- User Admin Dashboard: User Lookup / Support +
-  +
-● Add/Edit Site Option: +
- ○ If enabled, the merchant can add or modify their own sites from the /cp/ panel. +
- ○ Recommended: Keep this disabled unless necessary, as improper configuration may break site settings. +
- Managing Existing Accounts +
- ● In the User Admin panel, you can: +
- ○ View all Admin, Merchant, and Vendor accounts +
- ○ Activate, deactivate, or delete accounts +
- ○ Set or adjust access permissions by account type +
- ○ View a list of currently active users +
-  +
-ADMIN +
- User Admin Dashboard: User Lookup / Support +
-  +
-Top Filters & Reporting Guide +
- Use the top filters to customize reports based on time, users, payment status, and more. Keep in mind that all timestamps are based  +
-on the server’s timezone, which may differ from your local time unless specifically configured. +
- Time Filters +
- ● Quick Select: Click predefined time ranges like Last 24 Hours, Last 7 Days, etc., to instantly load reports. +
- ● Start & End Date: Manually filter by specific year, month, or day for custom date ranges. +
- Additional Filters +
- ● By Content Partner (Merchant): View reports specific to individual merchants. +
- ● By Site: Filter data by websites added to the platform. +
- ● By Reseller: Show data for resellers associated with merchant accounts. +
- Note: Resellers are not the same as vendors and typically don’t access the admin panel directly. Reports may be routed  +
-elsewhere. +
- ● By Payment Type: Filter transactions by method (e.g., credit card, crypto). +
- Additional payment types can be added through database customization. +
- ADMIN +
- User Admin Dashboard: Reports Kount info is edited here /conf/tc_config.php +
-  +
-● By Payment Status: +
- ○ Complete: Transaction successfully completed by the user. +
- ○ Incomplete: User abandoned the payment page before finishing. +
- ○ Declined: Payment failed (e.g., insufficient funds, zip code mismatch). +
- ○ Chargeback: Pulled from Kount, reflects a chargeback already processed. Shows as a negative amount returned to  +
-the merchant. +
- ○ Dispute: Also from Kount; indicates a pending dispute. +
- ■ Admins have 24 hours to alert merchants to log in to Kount to either refund or provide documentation. +
- ■ Matching disputes with transactions may require manual order/session ID correlation. Once matched, the  +
-system can notify both the admin and merchant (if notifications are enabled). +
- ○ Fraud Block: Indicates a transaction was blocked by Kount due to failing risk score thresholds. These are also  +
-visible to merchants. +
- ● Other fraud-related tools include Ethoca, Verifi, RDR, and RDR Disputes — all designed for fraud detection and refund  +
-blocking. +
- ADMIN +
- User Admin Dashboard: Reports Kount info is edited here /conf/tc_config.php +
-  +
-Card Type +
- Displays the types of credit cards used, as configured in the Admin → Manage Credit Cards section. +
- Transaction Actions (Refunds & Voids) +
- ● For Monetra transactions: +
- ○ If less than 24 hours old: A Void option will be available. +
- ○ If older than 24 hours: A Refund option will appear instead. +
- ● For all transaction types: +
- ○ Use Refund Reports to manually process a refund. +
- This does not automatically process the refund through the gateway, but helps ensure consistency between your  +
-internal merchant reporting and external gateway records. +
- Admins must log in to the relevant payment gateway (e.g., Stripe) to issue the refund manually. +
- ADMIN +
- User Admin Dashboard: Reports Kount info is edited here /conf/tc_config.php +
-  +
-Top Filter by Date +
- Use the date filter at the top of the page to view reports for specific time periods such as Last 24 Hours, Last 7 Days, etc. +
- Note: All times are based on your server's timezone, which may differ from your local time unless configured to  +
-match. +
- You can also manually select a start and end date to filter by specific day, month, or year. +
- External Platform Transactions (Cross-Server Reporting) +
- This report includes transactions from other installations of the platform running on separate servers (commonly referred to as black  +
-label setups). +
- To enable cross-server reporting: +
- ● API connections must be manually configured in the file: +
- /confi/tc_config.php +
- ● Ensure the settings are correctly updated so your server can securely connect and receive data from the external  +
-installation. +
- Once connected, reports from other platforms will automatically appear here — eliminating the need to log into each separate  +
-install. +
- ADMIN +
- User Admin Dashboard: Client Reports +
-  +
-User & Transaction Search +
- You can search for transactions or user accounts using: +
- ● Email Address or Account (email) +
- ● Transaction ID, which is typically the Order ID or the Monetra TTID +
- How to Search: +
- 1. Enter the email or transaction ID. +
- 2. Select a Start Date and End Date. +
- 3. Click Submit to view results. +
- Results Display: +
- Once submitted, you'll see the following details: +
- ● User Information: +
- ○ Email address +
- ○ Account password (if stored) +
- ○ Account creation date (how long they’ve been a user) +
- ○ Last 4 digits of the most recently used credit card (if available) +
- ADMIN +
- User Admin Dashboard: User Lookup  / Support +
-  +
-● Transaction History: +
- ○ Date of each transaction +
- ○ Associated site +
- ○ Username and password (if used for a recurring transaction) +
- ○ Description (typically the product/service purchased, order ID, or session ID) +
- ○ Expiration Date (for recurring billing, if applicable) +
- ○ Amount +
- ○ Status (not currently in use) +
- Refund Options: +
- ● If the transaction is processed via Monetra: +
- ○ A Refund button will appear, allowing you to issue a refund. +
- ● You can also select "Report Refund" to log the refund manually. +
- This is useful when issuing the refund through a third-party gateway but still needing to update internal records +
- ADMIN +
- User Admin Dashboard: User Lookup  / Support +
-  +
-Manual Payment Link Creation +
- Start by selecting a site from the list of sites enabled in your gateway. Then, fill in the following payment details: +
- Customer & Transaction Information +
- ● Transaction Amount: Enter a numeric value only (e.g., 49.99) +
- ● First Name: Customer’s first name +
- ● Last Name: Customer’s last name +
- ● Email: Customer’s email address +
- ● Address: Billing address +
- ● City: Billing city +
- ● Zip Code: Postal/ZIP code +
- ● Country: Customer’s country +
- ● State: Use standard abbreviations (e.g., CA, NY, TX, BC, etc.) +
- Payment Details +
- ● Description: Brief explanation of what the payment is for (e.g., “Order #1234,” “5 Black T-Shirts,” etc.) +
- ● Session: This can be used to store an order ID (e.g., from WordPress) and is helpful for auto-confirmation if a postback  +
-system is enabled. +
- ADMIN +
- User Admin Dashboard: Payment Link +
-  +
-Optional Settings +
- ● I will manually complete this order +
- ○ If checked, the system will automatically mark the order as “Paid” once the payment is received. +
- ● Redirect back to main site +
- ○ If enabled, the user will be redirected to the main platform homepage after payment, instead of a custom return  +
-URL. +
- After Submission +
- Once you click Submit, you will receive: +
- ● A QR code that you can share with the customer for payment +
- ● A direct payment link, which can be copied to your clipboard by clicking the link icon below +
- Important Note: This payment page does not include the standard session validation. This means users can  +
-refresh or revisit the page and still process the payment without the usual session check safeguards. +
- ADMIN +
- User Admin Dashboard: Payment Link +
-  +
-Date Filter & Reconciliation Overview +
- Use the top date filter to view reports for specific time ranges such  +
-as Last 24 Hours, Last 7 Days, etc. +
- Note: All data is based on your server's timezone,  +
-which may differ from your local time unless configured  +
-otherwise. +
- You can also manually set a start and end date to filter by day,  +
-month, or year. +
- Reconciling Transactions +
- This section helps you verify and reconcile transactions processed through external platforms (e.g., a client’s WordPress site). +
- To begin reconciliation: +
- 1. Access the client’s transaction records — either by logging into their WordPress admin panel or requesting a CSV export  +
-of daily orders. +
- 2. Navigate to the CSV Reconcile section in this system. +
- 3. Upload the CSV file provided by WordPress. +
- 4. After uploading, use this report view to identify unmatched transactions between your system and the external order  +
-data. +
- This process ensures consistency between platform records and third-party order systems. +
- ADMIN +
- User Admin Dashboard: Reconcile and CSV Reconcile +
-  +
-  +
-Monetra 9+ Transaction Lookup +
- If you're using Monetra 9+, you can verify transactions by: +
- 1. Selecting a site from the dropdown menu. +
- 2. Entering the TTID (Transaction ID) or Order ID in the search field. +
- This tool is useful for confirming whether a transaction was successfully completed. +
- ADMIN +
- User Admin Dashboard: Search by TTID +
-  +
-Managing Sites and Merchants +
- This section allows you to add and edit merchants and their sites within the platform. If there are many merchants, use the  +
-pagination control in the top-right corner to navigate between pages. +
- Filtering Merchants +
- ● Filter merchants by Active or Inactive status. +
- ● To add a new merchant, scroll to the bottom and click Add Merchant. +
- Adding a Merchant (Content Partner) +
- ● CP Name: Enter the full company or website name of the merchant. +
- ● Merchant Percentage: Specify the percentage of revenue the merchant keeps. +
- (For example, if you charge a 10% fee, enter 90% here.) +
- ● Fixed Transaction Fee: Optionally enter a fixed fee amount in dollars and cents to charge per transaction. +
- ● Email: Enter the merchant’s email address — this is where alerts like chargebacks will be sent. +
- ● Contact Person: Provide a name of the technical contact or primary point of contact for the merchant. +
- ● Address: Enter the merchant’s street, state, ZIP code, and country. +
- Reseller / ISO Association +
- ● You can link this merchant to a reseller (ISO) (added via the reseller section). +
- The reseller will receive a percentage share of this merchant’s income. +
- ADMIN +
- User Admin Dashboard: Merchant Admin +
-  +
- Currency Settings +
- ● The default currency for new sites is set in Manage Currency under the admin menu on the left. +
- Merchant Accounts & Sites +
- ● After adding a merchant, go to User Admin to assign login accounts for them. These accounts allow merchants to view  +
-reports and manage their sites. +
- ● Under the merchant, you can add as many sites as needed. Sites can be edited or removed as necessary. +
- ● You may create custom templates for each merchant if desired, though default templates are generally recommended as  +
-they require no additional development and support all billing types. +
- ● Caution: Be careful not to accidentally delete sites. +
- Load Balancing Settings +
- ● In Edit Merchant (Edit CP), you can enable or disable Load Balancing. +
- Options include: None (off), Transaction, or Amount. +
- ● Assign sites to load balance between different transaction sequence numbers configured in the Edit Site pages. +
- Fraud Prevention (Kount) +
- ● You can enable or disable Kount fraud tools for the merchant here. +
- ● Set default Omniscore or Personascore thresholds for all sites managed by this merchant: +
- ○ Recommended Omniscore: 15 or less +
- ○ Recommended Personascore: 70 or more +
- ADMIN +
- User Admin Dashboard: Merchant Admin +
-  +
-Use the view status option to filter and view sites based on their status—active, inactive, or all. +
- The site name field is for internal use only and is not visible to end users. It helps identify which transactions are associated with  +
-which site and is primarily used for reporting purposes. For example: “My Site.” +
- The description field is also internal and can be used to provide additional context about the site, such as: “My site using Elavon in  +
-Europe.” +
- Upload a logo with a preferred size of 319x319 pixels in PNG format. This logo appears on the left side of most templates when the  +
-platform hosts the credit card form. +
- The template image is a background image displayed behind the logo and payment details on the left side of the payment page.  +
-Recommended size: 500x300 pixels, PNG format. +
- Template background width allows you to define the width (in pixels) of the left-side background image. +
- Use the template button color option to customize the color of buttons within the template (e.g., submit buttons). +
- The contact URL is typically the link to the merchant’s contact page. +
- The descriptor name is the business name that will appear on the customer’s bank or credit card statement. +
- You can choose to display the site name on invoices generated and sent through the system. +
- Token verification can be enabled to allow the use of saved cards via Auric Vault (if configured). This supports recurring billing and  +
-other future transactions. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-The template directory (optional) allows you to set a custom folder name for templates. When accessing via SFTP, each billing  +
-provider has its own folder—such as Monetra or Elavon—and all associated site IDs should be placed within the corresponding  +
-folder (e.g., /template_monetra/custom1/). +
- If using OrbitalPay, enter the live credentials (not test credentials): account number, site tag, form ID, and API key. For more  +
-information, visit https://www.orbitalpay.com. +
- When Monetra (MTRA) is enabled, you must associate a user (via User Admin) with a profile ID linked to this site. This is required  +
-when using Monetra 9 templates (templates_orbital). +
- Enabling TrustPay means you intend to process transactions through TrustPay. Configuration details are stored in the  +
-/conf/tc_config.php file. Template directory: templates_trustpay. Learn more at https://www.trustpay.com. +
- If JSC is enabled for transaction processing, its configuration is also saved in the /conf/tc_config.php file. Template directory:  +
-templates_jsc. +
- If Kalixa is enabled, it will activate the Kalixa payment system and related templates. Configuration details are stored in the  +
-/conf/tc_config.php file. Template folder: templates_kalixa. +
- For Stripe integration, you can enter either test or live Secret Key (SK) and Publishable Key (PK) as provided by Stripe. +
- ● When using test keys, you can test with Stripe’s test cards (search "Stripe test cards" on Google). +
- ● When using live keys, only real credit cards will work. +
- These keys can be found in your Stripe Dashboard under the Developers section. Template folder: templates_stripe. +
- More info: https://www.stripe.com +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Enabling Clear Settle will activate the Clear Settle payment processor. Configuration settings are stored in the  +
-/conf/tc_config.php file. Template folder: templates_clear_settle. +
- If DebitWay is enabled, the DebitWay platform will be activated for this site. All settings are stored in /conf/tc_config.php.  +
-Template folder: templates_debitway. +
- For DebitWay Interac / DDT, additional information such as the Website ID and Varicose Front ID must be obtained from DebitWay. +
- More info: https://www.debitway.com +
- Enabling Elavon allows the platform to process payments through Elavon. You can choose test or live mode and must provide: +
- ● Merchant login (usually the Merchant ID) +
- ● API credentials (username and password) provided by Elavon +
- Additionally, you must whitelist the IP address and domain of the server using Elavon. Template folder:  +
-templates_elavon. +
- When Quickcoin is enabled, it allows the platform to receive posts from Quickcoin for mapped transactions. Any successful  +
-Quickcoin transactions will appear in reports. +
- For First Atlantic Bank, enabling this option requires input of the Client ID and API Key. Template folder: templates_fab. +
- Enabling Expefast adds this gateway to the site. Required information includes: +
- ● Live API Key, API Token, SSL and Certificate file and Key file +
- Optionally, you may also upload test API keys, tokens, and certificates for testing. Template folder: templates_expefast. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-NATS Enabled +
- Your administrator will provide a NATS code to be entered into the appropriate field, along with a URL pointing to our NATS  +
-installation. Make sure to check the box to redirect directly to NATS for payment. The cascade number and biller name will also be  +
-supplied by the administrator. This setup redirects users to a NATS-hosted payment page and then returns them to the platform. One  +
-NATS code is hardcoded to our hosted NATS postbacks for a single site URL — please provide us with the necessary URLs so we  +
-can assign the correct site IDs. Refer to the last page of this manual for a list of billing companies compatible with NATS. +
- Mastercard Enabled +
- You will need to enter your Merchant ID, password, merchant name, country code, email, phone number, legal name, and trading  +
-name. This configuration is based on the integration of the Mastercard Direct Gateway. For hosted payments, Mastercard will host the  +
-card input page. For non-hosted payments, the platform will host the card page using templates from the templates_mastercard  +
-folder. See the integration section at the end of this document for details. +
- Stick Enabled (STICKY) +
- Your administrator will provide a Sticky code to be entered into the NATS code field. This is a third-party add-on platform. A list of all  +
-compatible gateways can be found at the end of this document. We will provide an instance of this platform for an additional fee,  +
-along with the required field information to host the payment page. This page will support all gateways available through the Sticky  +
-platform. Each biller integration is configured within this third-party system. +
- Interac Enabled +
- Enable the Interac gateway by providing your Account ID, Client ID, and Client Secret. This setup allows for payment processing  +
-through Interac via our integration partner. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Square Enabled +
- To enable Square, provide your Access Token, Account ID, and Location ID. Detailed instructions on where to enter these fields can  +
-be found at the bottom of this document. The integration can either be hosted locally on the platform using the templates_square  +
-folder or redirected to Square’s own hosted payment pages. You can toggle between sandbox and production modes as needed. +
- Payroc Enabled +
- Adds Payroc as a payment gateway option. Refer to the end of this document for integration steps. You can configure it for sandbox  +
-or production environments. Payments can be processed through a self-hosted page (using templates_payroc) or redirected to  +
-Payroc’s own gateway. To set this up, you will need to provide your API Key, API Secret, and Terminal ID. +
- Nuvei Enabled +
- Adds the Nuvei integration payment gateway option. Refer to the end of this document for integration details. You can configure it to  +
-operate in sandbox or production mode. The payment page can be self-hosted on the platform using the templates_payroc folder  +
-or redirected to Nuvei’s hosted gateway. To set this up, you will need to provide your Merchant ID, Merchant Site ID, and Secret Key. +
- Save Credit Card +
- Saving the full credit card number in the database is strongly discouraged unless you are PCI DSS 4+ compliant. This feature saves  +
-the user’s complete card number and should be avoided for security reasons. +
- Auric Vault Enabled +
- When enabled, Auric Vault will tokenize the card information whenever a transaction is made. This token can then be used for future  +
-transactions such as rebills, improving security by avoiding storing full card data. +
- Host Payment Page +
- Originally used to detect mobile devices, this feature is largely obsolete as all templates are now fully mobile-responsive. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Enable ID Check +
- When enabled, this turns on Persona ID Verification or other integrated identity verification services. It triggers a popup if the user’s  +
-email address is not already verified in the database. Once verified, the popup will not appear on subsequent visits to the transaction  +
-page. +
- "Local" refers to using internal URLs and templates on the platform, while "FTW" (Fintech Werx) refers to an external SaaS version. +
- Max Amount Allowed +
- This sets the maximum amount a user can spend per transaction on the purchase page. If a user tries to purchase more than this  +
-limit, the transaction will be blocked with a message indicating the limit has been exceeded. For example, if the max is set to 500 and  +
-the user tries to purchase 501, the transaction will be rejected. +
- Maximum Amount Per Day +
- This is the maximum total amount allowed in transactions on the site within a rolling 24-hour period. Once this daily limit is reached,  +
-the merchant is notified, and users see a message stating the maximum amount of transactions for the day has been reached. These  +
-limits can be adjusted or removed at any time. +
- Transaction Sequence +
- This is used for load balancing based on transaction amounts or counts. For example, if the site is set to sequence number 3, it will  +
-process transactions after sites 1 and 2 have completed theirs. Make sure to enable this setting on the merchant edit page as well;  +
-otherwise, it will not function. +
- Reseller (ISO) +
- Assign a reseller to this site through the reseller administration section in the admin panel. The reseller will receive a percentage  +
-commission based on the merchant’s sales. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Referral Domain +
- When enabled, only sites matching the specified domain are allowed to process transactions for this site ID. This helps prevent  +
-unauthorized use of the site ID through shared links or plugins. +
- Main URL +
- Enter the full URL of the site, including the trailing slash. +
- Member URL +
- Used when rebilling is active, this URL directs users to the member login area after completing a transaction, for example,  +
-site.com/members/. +
- Preview URL +
- Used for sites that offer both free and paid content, this URL points to the free preview or tour area, such as tour.mysite.com. +
- Script URL +
- This is the URL where the postback script is located. Typically, in WordPress setups, it might be found under  +
-/wp-admin/content/plugins/gatewayname/etc. Usually, you don’t need to enter this manually, as merchants will dynamically  +
-send postback and return URLs during integrations (e.g., pb=http://www.mysite.com/postback.php and  +
-to_complete=https://www.mysite.com/orders). +
- Script URL 2 and Script URL 3 +
- Additional URLs to which the same postback can be sent, useful for reporting or notifying multiple servers. +
- Delayed Script URL +
- This URL receives a delayed postback, typically sent about 10 seconds after the first postback as a confirmation or fallback in case  +
-the initial postback failed. The system ensures the data matches the first postback to maintain consistency. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Percentage +
- If checked, the commission percentage will match what is set for the merchant. If unchecked, you can specify a custom percentage to  +
-give the merchant (e.g., if the merchant receives 90%, you enter 90%). +
- Fixed Amount Fee +
- If checked, the fee will match the amount set in the merchant edit page. If unchecked, you can specify a custom fixed fee here. +
- Enable API +
- When enabled, this allows API data to be sent to the merchant through another system, such as a mobile app card form, using JSON  +
-request calls. In this setup, the card page is no longer hosted on the platform but posts directly to it. Currently, this feature works only  +
-with Monetra 9+. You can also configure the maximum transaction amount allowed via API and specify IP addresses permitted to send  +
-API calls. Card details like number and name can be sent via the API. The API endpoint is located in /api/. +
- Automatic Redirect to Mobile +
- This feature is no longer in use. It was originally designed to detect mobile devices before all templates became fully responsive. +
- Enable Kount +
- If you prefer not to enable Kount at the merchant level for all sites, you can activate it here specifically for this site. You can also toggle  +
-Kount fraud tools on or off. When enabled, you can set default fraud scores—Omniscore or Personascore—for all sites managed by  +
-this merchant. Recommended thresholds are 15 or less for Omniscore and 70+ for Personascore. These settings override any scores  +
-set in the merchant edit page. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Manage Customer Levels +
- This feature tracks the transaction history of users by monitoring how many transactions they have completed. For WordPress, this  +
-happens automatically within the plugin. For custom API integrations, developers must follow instructions to send accurate parameters  +
-indicating the user’s total transactions. Based on transaction counts, users can be categorized into levels such as Basic, Standard,  +
-and VIP. For example: +
- ● Basic: 0–5 transactions +
- ● Standard: 6–10 transactions +
- ● VIP: 50 or more transactions +
- These levels are tracked using the user’s email address. +
- Transaction Limits by Customer Level +
- Based on the assigned customer levels, transaction limits can be set for different time periods. For instance, a Basic user might be  +
-limited to 5 transactions per 30 days, a Standard user to 10 per 30 days, and a VIP user to 50 per 30 days. +
- Customer Level Based on Total Historical Transactions +
- Transaction limits can be set based on the total cumulative amount a user has transacted. This is independent of predefined levels  +
-and is determined solely by the user’s historical transaction amounts. For example, if a user has transacted $5,000 in total, they might  +
-be allowed to complete up to 30 transactions per day. +
- Currencies Dropdown +
- The currency options available are based on the currencies configured in the admin under Manage Currencies. These currencies are  +
-not automatically converted, but conversion can be done using an external API. You can add more currencies through the Manage  +
-Currencies section located in the bottom left menu of the admin panel. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Alternative Currencies +
- When enabled, this feature shows additional currencies as a dropdown in the payment templates. For instance, a user might see a  +
-payment amount of $10 USD along with the equivalent amount displayed in another currency as a reference. +
- Payment Methods +
- You can enable credit card payment options and configure them under the Manage Cards section in the bottom left menu. This includes  +
-uploading logos and enabling or disabling various card types. When the platform hosts the card page, these logos will be displayed to  +
-users, showing them the available payment options. +
- Accept ACH +
- Toggle this option to enable or disable ACH (online check) payment processing. +
- ACH Charge Settings +
- Below the ACH toggle, you can customize ACH charge settings if you do not want to use the merchant’s default percentage. Options  +
-such as Directpay and EU ACH can also be enabled here. +
- Collect Customer Data +
- When enabled, this collects additional customer information beyond the card details, such as first and last name, address, and other  +
-personal data, if provided. +
- Multiple Merchant Accounts +
- This option, available only with Orbital Pay, allows you to enable multiple merchant accounts and automatically switch between them  +
-based on priority (1, 2, 3, 4, etc.). This differs from load balancing, as it cycles through merchant accounts for Orbital Pay specifically. +
- Subscribe Option +
- If Orbital Pay is enabled, you can add subscription, rebilling, or membership options for users. These will appear as dropdown choices  +
-(e.g., pay $10 for 30 days), and the payment will automatically recur according to the amount and period set. +
- ADMIN +
- User Admin Dashboard: Merchant Admin - Edit Site +
-  +
-Load Balancing Options: Per Amount and Per Transaction +
- ● Per Amount: +
- Use this option to distribute transactions across multiple processors based on a dollar limit. Each processor will accept  +
-transactions up to the set threshold; once reached, new transactions will be routed to the next available processor. +
- ● Per Transaction: +
- This option alternates the transaction flow between processors with every new transaction, effectively “flipping” between  +
-them. +
- ADMIN +
- User Admin Dashboard: Load Balancing +
-  +
-  +
-Add / Edit ISO (Reseller) +
- ● To add a new ISO (also known as a reseller), click Add ISO, enter the full company name and email address, then submit. +
- ● You can edit or delete existing ISOs as needed. +
- Assigning ISOs to Sites +
- ● After adding an ISO, you’ll find an ISO dropdown on the Site Edit pages. Use this to assign individual sites to the selected  +
-ISO. +
- ● Alternatively, you can bulk assign all sites to an ISO on the Merchant Admin page under Add or Edit Merchant. +
- ISO Compensation +
- ● The system does not automatically calculate or distribute commission percentages for ISOs. +
- ● You simply assign ISOs to sites and provide them with reports showing their connected sites. +
- ● Payments to ISOs should be made manually based on your agreed-upon commission percentage. +
- ADMIN +
- User Admin Dashboard: ISO Admin +
-  +
-Email Templates +
- In this section, you can add new email templates tailored to various platform functions or edit existing templates. You can also  +
-remove templates or copy them to another installation for reuse. +
- For example, you might copy a specific email template to another site to maintain consistency across platforms. +
- Common Email Template Functions +
- ● New user account registration +
- ● Purchase receipt confirmation +
- Important Notes +
- Many of these email functions are often disabled because merchants typically send their own emails, or the payment gateway  +
-handles it directly (e.g., Stripe sending invoices to customers). +
- Additionally, if merchants use custom or WordPress sites, those  +
-ADMIN +
- User Admin Dashboard: Email Admin +
-  +
-Manage User Accounts +
- Here, you can search for users by their email address and edit their account details. +
- You can view the account creation date and see whether the user is currently active or inactive. +
- Additionally, you have the option to remove a user from the platform or deactivate their account. +
- ADMIN +
- User Admin Dashboard: Account Admin +
-  +
-ID Verification (IDV) Using Inverite or Persona or Similar Third-Party Services +
- ID Verification can be enabled on the merchant’s site, allowing you to view all users who have successfully completed IDV. +
- ● This feature is activated via the Site Edit page by toggling the IDV enabled option. +
- ● When enabled, users without verified IDs will see a popup prompting them to complete verification if their email is not yet  +
-approved. +
- Batch Import and Approval +
- You can also bulk import users and approve multiple accounts at once using the upload and approve function. +
- Important: Be sure to upload the correct CSV file following the provided instructions. +
- User Search and Management +
- Search for users by email, filtered by date range, content partner (merchant), or site. +
- From here, you can manually approve users, delete them, or add them to a blacklist. +
- ADMIN +
- User Admin Dashboard: IDV Users +
-  +
-Electracash ACH (or Similar ACH) Check Processing +
- If enabled, you can manage ACH check payments processed through Electracash or a similar service. +
- ● View checks that have cleared and manually mark them as approved. +
- Search by Electracash ID to locate specific transactions. +
- Alternatively, review the latest 30 days of uncleared transactions below and clear them manually as needed. +
- ADMIN +
- User Admin Dashboard: Pending Checks +
-  +
-Deposit Payment Option +
- If the deposit payment option is enabled, customers can pay with cash, credit card, or biller at a physical location. +
- Managing Transactions +
- You can manually complete pending or made transactions by searching with the following filters: +
- ● Date range (Today, Yesterday, Last 3 days, This month, Last month, Last 2 months, This year) +
- ● Amount +
- ● Invoice # / Order # / DEP# / Session ID +
- ● Description or email +
- Transaction Status Definitions +
- ● Pending: Transaction recorded but not yet completed by the customer. +
- ● Canceled: Transaction canceled by admin or customer. +
- ● Complete: Transaction marked paid here or confirmed via an integrated API from the payment location. +
- ● Expired: Transactions automatically expire after 2 days. +
- ADMIN +
- User Admin Dashboard: Deposits  +
-Additional Filters +
- ● Location: Select deposit locations configured on the Deposits Accounts page. +
- Content Partner: Filter by the merchant associated with the payment. +
- Site: Filter by sites that have deposit payments enabled (set on the Edit Site page). +
- Creating New Deposits +
- Click Create New Location Deposit to manually generate a pending transaction, similar to generating a  +
-payment link. You can then approve it manually. +
- Load Balancing +
- The deposit system supports automatic load balancing, cycling through locations in rotation to distribute  +
-transactions evenly. +
- ADMIN +
- User Admin Dashboard: Deposits  +
-Manage Deposit Accounts +
- Here, you can edit or delete any active deposit accounts that have been added to the platform. +
- These accounts typically represent physical locations where customers can make payments  +
-either in person with cash or by card, similar to using a payment link. +
- You can view the sites connected to each location, along with their assigned site IDs, account  +
-numbers, and location IDs.  +
-These unique identifiers help ensure customers are paying to the correct location and address. +
- ADMIN +
- User Admin Dashboard: Deposit Accounts +
-  +
-Deposit Transactions and Reconciliation +
- If the deposit system is enabled, you can view transactions that have automatically cleared and manually clear any that have  +
-not. You can also review unmatched deposit transactions. +
- In the Configuration section (button at the top right), you can manage enabled deposit automation locations and toggle  +
-automatic reconciliation on or off. +
- Date Filters +
- ● Today | Yesterday | Last 3 days | This month | Last month | Last 2 months | This year +
- ● Start Date: The date when the pending transaction was created +
- ● End Date: The last date within your chosen filter range +
- Additional Info +
- ● Next Update: Displays when the next cron job will run to automatically update transactions on this page. +
- Search and Filter Options +
- ● Transaction Amount: Search by the dollar amount of completed or pending transactions +
- ● Deposit Location: Filter by active deposit locations using the dropdown +
- ● Content Partner: Filter by the associated merchant +
- ● Site: Filter by sites where deposits are enabled +
- ADMIN +
- User Admin Dashboard: Deposit Transactions +
-  +
-Manage Payouts +
- Set payouts by date range and on a per-site basis. You can create new payouts, view them here, mark them as paid, or filter by  +
-status—defaulting to pending payouts. +
- Creating a New Payout +
- Click the Create New Payout button to select a site and view all transactions (including test transactions if desired) for that site.  +
-Then, generate a payout request. +
- You can specify: +
- ● The payout fee +
- ● Additional fees based on transaction  +
-volume within a defined range (e.g., an  +
-extra fee for every transaction beyond 100) +
- ● Minimum and maximum transaction  +
-amounts for fee application +
- ● Notes for reference +
- Once created, the payout will be listed as pending and can be sent to the merchant as a PDF. +
- ADMIN +
- User Admin Dashboard: Payout +
-  +
-Fee and Rate Descriptions +
- ● Decline Recapture Rate (%): Fee charged for successfully recapturing declined transactions. +
- ● Completed Fee: Individual transaction fee paid by the merchant, added to their invoice. +
- ● Incomplete Fee: Fee applied to incomplete transactions. +
- ● Per Decline Fee: Fee charged for each declined transaction, typically due to bank declines on credit card  +
-attempts. +
- ● Per Dispute Fee: Fee for disputed transactions, such as those flagged by Kount, which may turn into  +
-chargebacks. +
- ● Fraud Block Fee: Charged when a user is blocked by Kount during a transaction attempt. +
- ● Fraud Check Fee: Fee for users approved by Kount after a fraud check during a transaction. +
- ● Ethoca Dispute Fee: Fee associated with disputes handled by Ethoca. +
- ● Verifi Dispute Fee: Fee for disputes processed by Verifi. +
- ● RDR Alerts & Disputes Fees: Fees for dispute and alert handling by RDR. +
- ● ID Verified Fee: Charged when an ID verification check is performed against the existing database. +
- ● New ID Validated Fee: Fee for verifying a new ID through Persona or other third-party services. +
- ● Refund Fee: Fee applied for refunds processed either automatically or manually through the platform or  +
-gateway. +
- ● Customer Service Amount (Hourly): Hourly fee charged for customer support provided to merchants. +
- ● GST (%): Goods and Services Tax applicable in countries like Canada and Australia. +
- ● PST (%): Provincial Sales Tax used in Canada or some US regions. Only one tax percentage should be  +
-applied if using a single tax type; otherwise, other tax types will not appear on invoices. +
- ADMIN +
- User Admin Dashboard: Default Invoice Fees +
-  +
-Create a Custom Invoice for Merchant +
- This feature allows you to generate detailed, customizable PDF invoices for merchants, which can be sent manually and  +
-tracked in the invoice list. You can include transaction fees, security deposits, chargebacks, holdback fees, and other charges.  +
-Invoices can be created based on a specific site and date range. +
- How it works: +
- ● At the top, select the desired date range and choose either a merchant or site for the invoice. +
- ● The system will then display key figures including: +
- ○ Total (Complete): Number of completed transactions +
- ○ Total (Incomplete): Number of incomplete transactions +
- ○ Chargebacks: Count of chargeback transactions +
- ○ Fraud Check Complete: Users who passed Kount’s fraud check during transactions +
- ○ Disputes: Chargebacks in progress—typically requiring a response within 24 hours to dispute or refund +
- ○ New ID Validated Complete: New users added to the ID verification database via Kount +
- ○ ID Verified: Current user ID verification status +
- ○ Fraud Checked Incomplete: Users blocked by Kount during transactions +
- ○ New ID Checked Incomplete: Users who left the transaction page but were still checked by Kount +
- ○ Total Transactions (Complete/Incomplete): Overall count of transactions +
- Additional fields track other fraud and dispute tools such as RDR, RDR Disputes, Ethoca, Verifi, and more. +
- ADMIN +
- User Admin Dashboard: Create Invoice +
-  +
-Edit or delete any custom invoices created by the admin for merchants. +
- Custom invoices can be detailed and require accurate information to ensure the merchant  +
-receives the correct data. +
- You can download the invoice, mark it as paid, or make edits as needed. +
- ADMIN +
- User Admin Dashboard: List Invoices +
-  +
-Blacklist +
- Search by IP address or email, or add a new IP or wildcard IP to block, along with optional notes. +
- You can also remove (clear) users or IPs from the blacklist if needed. +
- In the future, bulk imports from the MySQL table tc_blacklist may be supported to add multiple entries  +
-at once. +
- Users on this list will be blocked from transacting on any payment pages. +
- ADMIN +
- User Admin Dashboard: Blacklist +
-  +
-Reset failed login attempts for admin or merchant control panel (/cp) logins. +
- This section shows failed login attempts by users. You can reset them to  +
-unblock accounts or IPs that have been temporarily blocked. +
- ADMIN +
- User Admin Dashboard: IP Block and Unblock +
-  +
-Multi-Language Template Support +
- If the template supports multiple languages, you can select or add new languages here. Customize the  +
-translation of any front-end text—like “submit”—to your preferred language. +
- Note: Translations are initially done using Google Translate and may need manual edits using the translate  +
-button for accuracy. +
- To add a new language, import it into the tc_languages database table. +
- ADMIN +
- User Admin Dashboard: Manage Language +
-  +
-Add and Manage Currencies +
- Add currencies to display on the front-end templates and payment options. +
- Set the default currency, which serves as the base for all others. You can add multiple currencies, but you’ll  +
-need to manually enter the exchange rates (e.g., 1 USD = 0.75 EUR). +
- Alternatively, you can integrate a third-party currency service if desired. +
- Make sure the gateway’s default currency matches one of the currencies you’ve added to ensure proper  +
-processing. +
- ADMIN +
- User Admin Dashboard: Manage Currency +
-  +
-Manage Payment Card Options +
- Add or remove different payment card logos that appear on the front-end templates. +
- These logos serve as a visual guide to show users which payment methods are available, but they do not  +
-control or manage the actual payment options. +
- The payment gateway is responsible for determining which payment types are accepted. +
- ADMIN +
- User Admin Dashboard: Manage Credit Cards +
-  +
-ADMIN +
- User Admin Dashboard: E-Wallet Configuration Values +
-  +
-Load Fee: Example values—$1.00 (fixed) or 20% (percentage). This fee is charged by the platform admin each time a  +
-customer loads money into their E-wallet via the /myaccount section. +
- Withdrawal Fee: Example values—$1.00 (fixed) or 20% (percentage). This fee applies each time a customer withdraws money  +
-from their E-wallet in the /myaccount section. Also known as a customer payout. +
- Transfer Fee: Example values—$1.00 (fixed) or 20% (percentage). Charged each time a customer sends money to another  +
-E-wallet user within the /myaccount section. +
- ACH Load Fee: Example values—$1.00 (fixed) or 20% (percentage). Fee applied when a customer loads money into their  +
-E-wallet using an ACH gateway in the /myaccount section. +
- ACH Withdrawal Fee: Example values—$1.00 (fixed) or 20% (percentage). Charged when a customer withdraws money from  +
-their E-wallet via an ACH gateway. +
- Omniscore: Fraud score from Kount fraud checking (usually, 15 or lower is good). +
- Enable Kount Fraud Agent: Toggle Kount fraud checks On or Off. +
- Enable ID Check for E-wallet Signup: Toggle Inverbrite ID verification popup for new signups whose emails aren’t already  +
-verified. +
- Enable Persona ID Check for E-wallet Signup: Toggle Persona ID verification popup for new signups whose emails aren’t  +
-verified. +
- Persona ID Check Type for E-wallet Signup: Choose between Local API or FTW (Fintech Werx hosted API) for Persona  +
-verification. +
- Persona ID Check Direct (No Popup) for E-wallet Signup: Enable or disable redirect instead of popup for Persona  +
-verification. Redirect is useful when popups are blocked by some platforms. +
- Enable E-wallet?: Toggle the E-wallet feature On or Off in the /myaccount section. +
- Choose Billing Option for E-wallet Load Fund: Enable or disable payment processors for loading funds (Stripe, Monetra,  +
-NATS, Square, Sticky, Payroc, Elavon). Multiple can be active simultaneously. Currently, only Stripe supports payouts. +
-E-Wallet Add-on: +
- If the E-Wallet feature is enabled, please note that you must hold a valid Money Service Business license  +
-in the country, state, province, or district where you operate this service. +
- E-Wallet Account Levels: +
- Customers can request upgrades to one of three account levels within the /myaccount section. Each level  +
-sets daily limits for transferring, loading, and unloading funds. These limits and levels are configured here.  +
-Customers can request to upgrade or downgrade their daily limits, and all requests require admin approval  +
-via the E-Wallet Upgrade Requests page. +
- E-Wallet Upgrade Requests: +
- When customers request a change in their daily transfer limits from the available account levels, an email  +
-notification is sent to the main admin email specified in the platform’s tc_config file. The admin can then  +
-review and approve or deny these requests on the E-Wallet Upgrade Requests page. +
- E-Wallet Balance Payments: +
- If enabled on the payment page via the E-Wallet configuration settings, customers may use their E-Wallet  +
-balance to complete payments directly from their account balance. +
- ADMIN +
- User Admin Dashboard: Manage E-Wallet Upgrade Requests  +
-and Account Levels +
-  +
-  +
-Gateway +
- Manual +
- PAYMENT GATEWAY DASHBOARD +
- FULL MANUAL +
- CP (MERCHANT) Area +
-Access the Control Panel: +
- The control panel for merchants (CP) is located at yourinstalldomain.com/cp/. +
- You must use this URL to log in as a CP or merchant, as this page is not accessible  +
-from the front-end for security reasons. +
- User accounts for CP and merchants are managed in the tc_users database table.  +
-Password resets can be done either by logging in with another account that has the  +
-necessary permissions or by updating the password directly in the database. +
-  +
-ADMIN +
- User CP Login Page +
-View transactions from the past 8 months in the top chart. +
- Sales Goal is based on settings that compare the desired  +
-net income percentage to actual monthly net revenue over  +
-the last 30 days. This can be adjusted as needed. +
- Current Active Users: The total number of consumers  +
-currently on the platform. Each new purchase adds a new  +
-active user. +
- Today’s Transactions: The total gross transaction amount  +
-processed in the last 24 hours. +
- Today’s Profits: Calculated based on the percentage of  +
-gross income earned by the admin from merchants. +
- Today’s Visitors: The number of unique visitors to the  +
-payment pages, tracked by IP address. +
-  +
-CP +
- CP Dashboard +
- My Profile: Displays the last login dates and IP addresses for this admin account.  +
-You can also update the admin’s profile image by clicking on “Edit Profile.” +
- My Stats: Shows the total number of successful logins and failed login attempts for  +
-this admin account. +
- Top Merchants: Same as the top merchants section displayed elsewhere. +
- Company Activity: Provides admin-specific information like news or updates,  +
-which can be edited in /admin/login/dashboard.php. +
-CP +
- CP / Merchant Dashboard: My Reports +
-  +
-Top Date Filter: +
- Click on any time period (e.g., Last 24 hours) to view the reports below. Note that the times are based on your server’s timezone,  +
-which may differ from your local timezone unless specifically matched. +
- Start and End Date: +
- Filter reports by year, month, or day. +
- Filter by Website: +
- Choose from the websites added to the platform. +
- Filter by Payment Type: +
- Options include credit card, crypto, etc. Additional payment types can be added with further customization and database updates. +
- Filter by Payment Status: +
- ● Complete: Transaction was successfully completed by the user. +
- ● Incomplete: User left the payment page before finishing the transaction. +
- ● Declined: Credit card payment failed due to reasons like insufficient funds, zip mismatch, etc. +
- ● Chargeback: A confirmed chargeback reported by Kount, reflected as a negative amount to the merchant. Kount retrieves  +
-daily chargeback reports via gateway login and posts them here. +
- ● Dispute: A potential chargeback flagged by Kount. The admin has 24 hours to notify the merchant, who must log into Kount  +
-to either refund the transaction or upload proof validating it. Since Kount may not provide matching order IDs, the admin must  +
-cross-reference the transaction via the merchant’s gateway using session or order IDs, then associate and notify the  +
-merchant and admin accordingly if enabled. +
- ● Fraud Block: Triggered by Kount when a user’s fraud score is too low or high, blocking the transaction and returning the  +
-user to the merchant’s site. Merchants will also see this status. +
-CP +
- CP / Merchant Dashboard: My Reports +
-  +
-Card Type: +
- Displays credit card types as configured in Manage Credit Cards (found in the admin’s bottom-left menu). +
- Void and Refund Options: +
- ● For Monetra transactions under 24 hours old, a Void option is available. +
- ● Transactions older than 24 hours show a Refund option. +
- ● For all transaction types, you can click Refund Reports to initiate a manual refund process. The  +
-admin can then perform the refund directly through the relevant gateway (Stripe, etc.) to ensure  +
-merchant reports align with gateway records. +
-CP +
- CP / Merchant Dashboard: Refund Requests +
- Merchants can send messages to you through this form. You can edit the existing form or create a new one  +
-where merchants submit transaction details for refund requests, which will then be emailed to the admin for  +
-manual processing. +
- For Monetra users, there is an option to enable merchants to perform their own refunds and voids directly.  +
-This feature can be activated in the My Reports section but is currently disabled. +
-CP +
- CP / Merchant Dashboard: Testing Bed +
-  +
-Merchants can send messages to you through this form. You can edit the existing form or create a new one  +
-where merchants submit transaction details for refund requests, which will then be emailed to the admin for  +
-manual processing. +
- For Monetra users, there is an option to enable merchants to perform their own refunds and voids directly.  +
-This feature can be activated in the My Reports section but is currently disabled. +
-CP +
- CP / Merchant Dashboard: Payouts +
-  +
-If the admin has created a payout request, it will appear here for the merchant. This is typically used when  +
-the admin manages a third-party payment processor, collecting all funds through their own merchant  +
-account and then releasing payments to individual merchants. +
- Merchants can view their owed balance and request payment based on the percentage assigned to them in  +
-the merchant admin settings. +
-CP +
- CP / Merchant Dashboard: Search by Ttid +
-  +
-Here, a merchant can search for a transaction using the transaction ID.  +
-This feature is primarily for Monetra transactions but may also support searching by order ID or other  +
-biller-specific transaction IDs.  +
-The search results will display details such as the amount, date, user email, and more. +
-CP +
- CP / Merchant Dashboard: Lookup users +
-  +
-Merchants can search for users who have made transactions on their sites by email or transaction ID, and  +
-filter results by a start and end date.  +
-Similar to the admin view, this displays the user’s email, account creation date, and their past transactions.  +
-Merchants can also initiate refund requests, which redirect them to the refund page. +
-ID Verification (IDV) using Inverite, Persona or similar third-party services +
- You can enable ID Verification at the merchant site level. Once enabled, this section displays all users who  +
-have successfully completed IDV. +
- This feature is toggled on or off in the site edit page under the "IDV enabled" setting. When active, a popup  +
-prompts users whose email is not yet verified to complete the ID verification process. +
- You can also bulk import new users and approve multiple users at once using the upload and approve  +
-function—just ensure the CSV file follows the provided instructions. +
- Additionally, you can search for users by email, date range, content partner (merchant), or site. This allows  +
-you to manually approve users, delete them, or add them to a blacklist as needed. +
- CP +
- CP / Merchant Dashboard: IDV Users +
-  +
-Merchant Payment Preference Form +
- This form allows merchants to specify their preferred payment method. +
- If you are holding funds on behalf of a merchant, they can use this form to request how they would like to  +
-receive their payments—whether via checking account, wire transfer, or other options. +
- Merchants will provide details such as full name, email address, and payment account information. +
- CP +
- CP / Merchant Dashboard: Payment Information +
-  +
-Merchants can view their outstanding invoices here. +
- Each invoice is dated and clearly marked as paid or pending payment. Merchants can also download invoices  +
-as PDFs. +
- The invoice reflects the total gross amount owed for a specific pay period and site, based on the value set by  +
-the admin. +
- CP +
- CP / Merchant Dashboard: Invoices +
-  +
-Upload files here to assist with reconciliation, allowing the admin to review and match any unmatched  +
-transactions. +
- Please follow the instructions carefully, as the upload must be in the correct format. Currently, this feature  +
-only supports WordPress sites. +
- Simply upload a CSV file generated from your site's daily reports on WordPress, and the system will  +
-highlight any unmatched transactions for manual review. This is especially useful when postbacks  +
-occasionally fail. +
- CP +
- CP / Merchant Dashboard: Reconciliation +
-  +
-Select a site assigned to the merchant’s account and enter the following details: +
- ● Transaction Amount: Must be a numeric value +
- ● First Name: Customer’s first name +
- ● Last Name: Customer’s last name +
- ● Email: Customer’s email address +
- ● Address: Customer’s address +
- ● City: Customer’s city +
- ● Zip Code: Customer’s postal code +
- ● Country: Customer’s country +
- ● State: Customer’s state or province (e.g., CA, AL, AK, BC) +
- ● Description: What the payment is for (e.g., WordPress order ID, Order #, or item description like “5 Black T-shirts”) +
- ● Session: This can be the WordPress order ID if you want the payment to auto-complete via postback, typically the same  +
-as the order ID +
- Options: +
- ● I will manually complete this order: If checked, the merchant will automatically mark this item as paid once payment is  +
-made. +
- ● Redirect back to main site: If enabled, users will be redirected to the main platform page after payment instead of the URL  +
-set here. +
- After submitting, you can copy the QR code to send to the customer or click the icon below to copy the payment link to your  +
-clipboard.  Note: This payment method does not include the usual session verification, so refreshing the page may allow multiple  +
-payments without that check. +
- CP +
- CP / Merchant Dashboard: Payment Link +
-  +
-Gateway +
- Manual +
- PAYMENT GATEWAY DASHBOARD +
- FULL MANUAL +
- CP (My Account) (Customer Area) +
-This optional section allows customers to log in or create an account to make payments or load their e-wallet, if enabled. To  +
-create an account, customers simply provide basic information such as their email, password, and first and last name. +
- Accounts are created instantly with no email verification required. Customers can also choose to log in directly or use the “Forgot  +
-Password” option, which will prompt a popup to enter their email and receive a new password. +
- ACCOUNT +
- My Account Dashboard: Login / Add Account +
-  +
-Once logged in, customers can access their account dashboard, where they can: +
- Edit their profile: +
- Load funds (if the e-wallet system is enabled) +
- View their membership duration, Update their saved payment card, My Account Features +
- Email: Email of the customer +
- Edit Profile: Takes the customer to the profile edit page where they can update their email address and other details. +
- Balance: If the e-wallet is enabled, customers can view their balance and click Load Funds to add money. This link  +
-directs them to a page where they can deposit funds using any of the biller types configured by the admin under  +
-deposits. +
- Member Since: Displays how long the user has been a member. +
- Update Your Card: Click here to update the card information on file. +
- ACCOUNT +
- My Account Dashboard: Home +
-  +
-  +
-My Active Subscriptions +
- This section lists any active subscriptions the customer has, showing the following details: +
- Site Description Username Password Expiration DateStatus Action +
- Displays subscription site, description, login credentials, expiration date, and current status (active/inactive). +
- Customers can also deactivate subscriptions directly from here. +
- Account History +
- Shows a record of all purchases and subscriptions, including: +
- Date Site Description Amount Fee Pay Type Username Password Status +
- Pay Type: “C” indicates credit card payments, “D” indicates deposits made at a location. +
- Displays login info and status for subscriptions (active or inactive). +
- ACCOUNT +
- My Account Dashboard: Home +
-  +
-  +
-Update current password. +
- ACCOUNT +
- My Account Dashboard: Change Password / Edit Profile +
-  +
-  +
-  +
-Update current email on file. +
-If the e-wallet feature is enabled, customers can transfer funds from their e-wallet to another customer on  +
-the platform. To complete a transfer, they must enter the amount and the recipient’s email address, which  +
-must be linked to an active account. +
- Please note: Daily transfer limits apply, as defined in the Deposit Limits and Deposit Levels sections of  +
-the admin panel. +
- ACCOUNT +
- My Account Dashboard: Load Funds +
-  +
-  +
-If the e-wallet feature is enabled, customers can load funds using any of the billing options currently  +
-enabled in the admin panel under the Deposit Configuration page. Any applicable load fees are also  +
-defined in that same section of the admin. +
- ACCOUNT +
- My Account Dashboard: Load Funds +
-  +
-  +
-This section is used to configure payouts, which are currently only supported via Stripe. To enable payouts,  +
-you’ll need to update the /config/tc_config.php file with your platform’s Stripe account details that  +
-have payout functionality enabled. +
- Once configured, customers will have the option to withdraw funds from their e-wallet balance via Stripe. +
- For more information, please contact us directly. +
- Additional resources: +
- ● Stripe Connect +
- ● Stripe Payouts +
- ACCOUNT +
- My Account Dashboard: Create Stripe Connected Account +
-  +
-  +
-If the e-wallet feature is enabled, customers can submit a request to upgrade their account in order to  +
-increase their daily limits for loading, transferring, and unloading (payout) of funds. +
- These limits are defined in the Deposit Limits section of the admin panel, while upgrade requests can be  +
-reviewed and approved or denied in the Deposit Upgrade Requests page within the admin area. +
- ACCOUNT +
- My Account Dashboard: Request Account Upgrade +
-  +
-  +
-ACCOUNT +
- Integration Docs +
- API & Integration Resources +
- Below are helpful links and documentation for integrating custom APIs and billing options with the platform: +
- Custom API Development +
- ● Custom  +
-API Guide (PDF) +
- This document outlines how to create a custom API for the platform. +
- WordPress Plugin Sample +
- ● Sample W +
- ordPress Plugin & Setup Guide +
- Billing Integrations +
- All common biller integrations are added via the Add/Edit Site page in the admin panel. Below are links for supported providers: +
- ● Stripe –  +
-Create API keys +
- https://docs.google.com/document/d/1BSrYqxt5umZU41G5GQ--cjkAMG1ROSUpwecA0dtnNYI/edit?usp=sharing   +
-● Elavon –  +
-Integration Guide (PDF) +
- ● Nuvei –  +
-API Key Setup +
- ● Payroc –  +
-API Integration Guide +
- ● Square –  +
-Locations API Documentation +
- https://docs.google.com/document/d/15-w0-GAyBHDpREk0lxCtzP7KzPrsozO50aBXL3t--Vs/edit?usp=sharing +
- ● Mastercard –  +
-Sandbox Setup +
-Ask for Access or Info +
- ● NATS, Sticky, Interac, and other billing options may require additional setup or may be discontinued. Please contact us for details. +
- Persona Verification Integration +
- Persona is configured in the /conf/tc_config.php file. You’ll need to set your template name and Persona account ID. +
- ● Persona Setup Guide +
- ACCOUNT +
- Integration Docs +
-  +
-ADMIN +
- Nats compatible billers +
-  +
-2000Charge +
- 2kcharge +
- Aconti Payment Service +
- Allopass +
- Billing Revolution +
- BitPay +
- Boa Compra +
- CCBill +
- CCBILL FlexForms +
- CCBill Web900 +
- Centili +
- Central Billing +
- Centrobill +
- ClearCard +
- Click And Buy +
- CoinGate +
- CoinPayments +
- Commerce Gate +
- DIMOCO (secure mobile payment) +
- eMPPay +
- Epoch Systems +
- Escalion +
- EuroBill +
- EuroPay (EPGBill.com) +
- FXNative +
- Worldline +
- SafeCharge Native +
- Gigadat +
- Global Access +
- Global Charge +
- GoCoin +
- GTBill +
- ICN Ltd. +
- Itelebill +
- Jettis International +
- MerlinBill +
- Netbilling Native +
- NetCash +
- OGO Shift +
- OrbitalPay +
- Password by Phone +
- Pay4 +
- Pay900 +
- Paygarden +
- Payment Network +
- Paypal +
- Paysite Cash +
- Payspace +
- Probiller +
- PumaPay +
- R18 +
- Rocketgate Native +
- RSBilling Native +
- Card Flex +
- Secure Billing Worldwide +
- Secure Trading +
- SegPay +
- Spankpay +
- SOFORTdauerauftrag +
- Telecom +
- Ukash +
- Vendo Services +
- Verotel Pro +
- Voxtel +
- VXSBill +
- WebBilling +
- WisPay +
- WTS +
- WTSeu +
- Zombaio +
- 2000Charge Gateway +
- A1Payments +
- AggregateBill +
- Alto Billing +
- Argus +
- Authorize.Net (ARB) +
- Bill1st Gateway +
- Billapay +
- Braintree Payments +
- C2Bill +
- Standard Bill +
- Connect Billing +
- CurePay +
- EGatePay +
- EMerchantPay +
- Focal Payments +
- FXBilling (formerly known as Paygea) +
- Global DPS +
- Greta 11 Billing +
- GTBill Gateway +
- Jettis International Gateway +
- MobiusPay +
- Net Mobile +
- Netbilling +
- Netpay International +
- Payspace Gateway +
- Payxpert +
- Payze +
- Plug'n Pay +
- Prime Orange +
- RocketGate +
- RSBilling +
- SafeCharge +
- Secure Billing Worldwide Gateway +
- SecurionPay +
- SegPay Gateway +
- Sonic Bill +
-ADMIN +
- Sticky - Compatible billers and Integrations +
-  +
-Accounting - integrations +
- Quickbooks +
- Call Centers - Order  +
-Confirmation +
- Argo Marketing Group +
- Connect First +
- Five9 +
- Global Contact Solutions +
- Infocu5 +
- Leadspedia +
- Call Centers - Prospects +
- Aventus Direct Marketing +
- Connect Media Ventures +
- Digital Media Solutions +
- Holein5 +
- Leadspedia +
- Tazo Media +
- Titan Leads +
- Tungsten Revenue +
- Velocify +
- Chargebacks +
- Chargeback Gurus +
- Concept Payments +
- Ethoca Alerts +
- Midigator +
- Visa Order Insights +
- Data Verification +
- ccVerify +
- SmartyStreets +
- xVerify +
- Loyalty & Referrals +
- Referral Candy +
- Yotpo Loyalty +
- Membership +
- Access Development +
- Discount RSVP +
- Insureship +
- Member Mouse +
- Red Crane Media +
- Self Help Works +
- Shoppers Protection +
- Payment Gateways +
- A1 Payments Gateway +
- ACI Pay.On Gateway +
- Acquired Gateway +
- Actum Gateway +
- Admeris Gateway +
- Adyen Gateway +
- Affirm Gateway +
- Aliaswire Gateway +
- Allied Wallet Gateway +
- Alternative Payments +
- Alto Global Gateway +
- Amazon Pay +
- ApplePay for Braintree +
- Argus Gateway +
- Bambora/Beanstream Gateway +
- BaseCommerce Gateway +
- BCB Gateway +
- Bill 1st Gateway +
- Bill Pro Gateway +
- BlueSnap Gateway +
- BoaCompra Gateway +
- Boltpay Gateway +
- Braintree Gateway +
- Braspaq Gateway +
- Cart Connect Gateway +
- Cashflows Gateway +
- Check 21 Gateway +
- Checkout.com Gateway (REST) +
- CobreBem Gateway +
- Codium Pro Payment Gateway +
- Computop Gateway +
- Concept Payments Gateway +
- CWB Pay Gateway +
- Cybersource Gateway +
- Denarii Gateway +
- DigitSecure Gateway +
- Dlocal Gateway Integration +
- DocData Gateway +
- Dry Run Testing Gateway +
- Durango Direct Gateway +
- E-Pro Gateway +
- Easy Payments Gateway +
- Ebanx Gateway +
- eComm Merchant Solutions  +
-Gateway +
- Edata Financial Gateway +
- Edata Real Charge Gateway +
- Electronic Payment Exchange  +
-Gateway +
- eGate Gateway +
- eMerchant Pay Gateway +
- ePay App Gateway +
- ePay Machine Gateway +
- Everyware Gateway +
- EvoSnap Gateway +
-ADMIN +
- Sticky - Compatible billers and Integrations +
-  +
-Maverick Gateway +
- MaxPay Gateway +
- Maxx Merchants Gateway +
- Meiko Pay Gateway +
- Merchant e-Solutions Gateway +
- Meritus/Paysafe Gateway +
- MicroPayment Gateway +
- MiFinity Gateway +
- Mistral Pay Gateway +
- MultiSafePay Gateway +
- NetWork Merchant eCheck  +
-Gateway +
- NMI Gateway +
- NMI PaySafe Gateway +
- OGone Direct Link Gateway +
- Omnipayment Gateway +
- OpenPath Payment Gateway +
- Optimal Gateway +
- PayPal V2 (Alternative  +
-Payment) +
- Pepper Pay Gateway +
- Pathly Gateway +
- Pago Ipg Gateway +
- Pepper Pay Pinless Gateway +
- Pay by Pago Gateway +
- Pay Certify Gateway +
- Pay Engine Gateway +
- Pay Hub Gateway +
- Paya Connect +
- Paybox Gateway +
- PayExpert Gateway +
- PayKings Gateway +
- Payment World Gateway +
- Paymentz Gateway +
- PayNet Gateway +
- PayPal V1 (Alternative Payment) +
- PayScout Brazil Gateway +
- PayScout Gateway +
- PayU Gateway +
- PPW Partners Gateway +
- Prism Pay 2.0 Gateway +
- Processing.com Gateway +
- Protect Pay Gateway +
- PSI Gate Gateway +
- QuickPay Gateway +
- Revolv3 Gateway +
- SafeCharge (Nuvei) Gateway +
- Sage Pay Gateway +
- Secure Pay Gateway +
- SolidGate Gateway +
- Sparrow Gateway +
- Stripe Connect Gateway +
- Suite Pay Gateway +
- Transact Pro Gateway +
- USA ePay Gateway +
- Vantiv Gateway +
- WebPay Gateway +
- Wix Payments Gateway +
- WorldPay Gateway +
- Worldnet Gateway +
- Zift Pay Gateway +
- Ziri Pay Gateway +
- Netevia Gateway +
- Quantum Qoin +
- Reach Gateway +
- Risk Management +
- FraudLogic +
- PinPoint +
- Sales Tax +
- Avalara +
- Tax Jar +
- Avalara V2 +
- Shipping and Fulfillment +
- SellerCloud Fulfillment +
- Overview of Fulfillment  +
-Automation +
- Acorn Logistics +
- ShipWire V3 Fulfillment +
- Asendia Fulfillment +
- Blue Drone Fulfillment +
- Corporate Disk Fulfillment +
- Custom FTP Fulfillment +
- Dry Run Fulfillment +
- eFulfillment +
- Expand WorldWide Logistics +
- Fulfillment.com +
- The Fulfillment Lab +
- Jetmail / Great Lakes Fulfillment +
- Imagine Fulfillment +
- Inktel Fulfillment +
- iShip Solutions Fulfillment +
- J.M. Field Marketing Fulfillment +
- Moulton Logistics Fulfillment +
- Newgistics Fulfillment +
- Nova Group Fulfillment +
- Orderwave 2.0 Fulfillment +
- QuickBox +
- Rakuten Fulfillment +
- Rapid Fulfillment +
- Rhiem Fulfillment +
- ShipBob V2 Fulfillment +
- ShipHero Fulfillment +
- ShipOffers Fulfillment +
- ShipRight Fulfillment +
- ShipStation Fulfillment +
- ShipWorks Fulfillment +
- Specialty Fulfillment +
- Spring2 Distribution +
- Stalco Fulfillment +
- Sykes Fulfillment +
- SysPro Fulfillment +
- TrueShip / Ready Cloud  +
-Fulfillment +
- UST Fulfillment +
- VeraCore Fulfillment +
- WorldEasy Fulfillment +
- 3 PL 2.0 +
- Workflows & Automations +
- Zapier+
  • payment_werx.1761687464.txt.gz
  • Last modified: 2025/10/28 21:37
  • by ftw